HimalayAsia Refund Policy

Last Updated: 15 August 2024

At HimalayAsia, we aim to provide our customers with a seamless and enjoyable travel experience. We understand that plans can change, and we are committed to making our refund process as clear and straightforward as possible. Please read our refund policy carefully to understand your rights and obligations.

General Refund Policy

• Cancellation Within 24 Hours: Reservations cancelled within 24 hours of booking are eligible for a full refund, provided the cancellation is made at least 7 days before the scheduled departure date.
• Non-Refundable Bookings: Some bookings, including but not limited to special promotions or discounted rates, may be non-refundable. Such terms will be indicated at the time of booking.

Flight Bookings

• Refundable Tickets: If you purchased a refundable ticket, cancellations made before the airline’s stipulated deadline will qualify for a full refund, minus any applicable service fees.
• Non-Refundable Tickets: For non-refundable tickets, cancellations may not qualify for a refund. However, some airlines may allow ticket changes for a fee. Please refer to the airline’s specific policies.

Hotel Reservations

• Flexible Rates: Reservations made under flexible rates can be cancelled or modified up to 48 hours before check-in for a full refund.
• Non-Refundable Rates: Reservations made under non-refundable rates are not eligible for refunds upon cancellation.

Package Deals

• Component-Specific Refunds: Refunds for package deals (combining flights, hotels, car rentals, etc.) will be subject to the individual refund policies of each component. Service fees may apply.

Tours and Activities

• Standard Tours: Cancellations made more than 30 days before the tour’s start date are eligible for a full refund, minus any non-refundable deposits or fees.
• Custom and Group Tours: Custom and group tours may have different cancellation policies, which will be provided when booking.

Travel Insurance

• Non-Refundable: Travel insurance premiums are non-refundable once the policy is issued.

Refund Processing

• Timeframe: Refunds will be processed within 7-10 business days after confirmation of cancellation. However, it may take additional time for the amount to reflect in your account, depending on your bank or credit card issuer.
• Method: Refunds will be credited using the original payment method used at the time of booking.

Exceptional Circumstances

• Unforeseen Events: In events such as natural disasters, pandemics, or other unforeseen circumstances, refund policies may be adjusted by the policies of our travel partners (airlines, hotels, etc.) and applicable laws.

Contact Us

• Support: For any questions or assistance regarding cancellations and refunds, please contact our customer support team at info@himalayasia.com or call us at +(33) 7 56 94 00 95.

Disclaimer: This is a sample refund policy. It’s essential to consult with a legal professional to tailor a refund policy that complies with all applicable laws and regulations specific to your business operations.